CourtBeam legal
CourtBeam Account Deletion Guide
You can request deletion of your full CourtBeam account from account settings. This closes your account across all clubs. CourtBeam is provided by PicklePro Tech LLC, operating as CourtBeam.
Open account settingsCan’t sign in? Contact support@courtbeam.com.
1. Request deletion
Open account settings, choose Delete account, read the explanation and confirm. Verify your phone again if asked. The screen shows when deletion is requested and when it is complete. If you are the sole owner of a club, transfer ownership before retrying.
Full deletion asks connected payment systems to stop future membership renewals and removes or anonymizes supported personal records. It does not automatically cancel or refund every booking, settle an outstanding balance or convert club credit to cash. Contact the club about upcoming bookings, balances or refunds before closing access. Statutory rights remain unaffected.
2. If you cannot sign in or only want to leave one club
Email support@courtbeam.com for help locating your account or handling a privacy request. Include enough information to identify the account or club, but do not send a password, verification code, payment-card number or identity document. We will explain proportionate verification if needed.
If you only want removal from one club, contact that club or support and state that scope. Do not choose full account deletion if you want to keep your account at other clubs. Removal from a club and cancellation of a paid membership are separate requests unless the relevant flow says otherwise.
3. Processing and retained records
Full-account deletion runs in stages and can show a blocker or a retryable failure. Access may remain available while processing continues, while new activity or changes may be restricted. Signing in again for recent authentication does not automatically submit a deletion request. A requested deletion is not complete until the service confirms completion.
Bookings, payments, invoices, disputes, waiver acceptances, fraud-prevention and audit records may need to remain for financial, legal or security reasons. We remove or anonymize supported personal fields and linked player analytics records; non-identifying aggregate totals may remain. Backups and separately held club/payment-provider records have their own lawful retention and deletion processes. Retained personal data remains protected and restricted to its continuing purpose.
4. Privacy rights and contact
The Privacy Notice explains retention criteria, other rights, identity verification and appeals. Requests are handled within applicable legal time limits; a technical delay does not remove those obligations.
PicklePro Tech LLC, operating as CourtBeam. 1021 E Lincolnway STE 7756, Cheyenne, WY 82001, United States. support@courtbeam.com.