CourtBeam Platform Terms

1. Acceptance and authority

The person accepting these Terms represents that they are authorized to bind the club or business identified during signup. If the person is not authorized, they must not create or use a club account. The club and CourtBeam are each a “party”; “you” means the club and its authorized users.

2. Service

CourtBeam provides hosted club operations software and, where ordered, mobile applications for court configuration, availability, players, memberships, bookings, events, communications, reports and payment integrations. Any mobile application or Club-branded application is also governed by the Mobile App and White-Label Distribution Addendum. CourtBeam is not the club, venue operator, coach, event host, payment processor, insurer or provider of sporting services.

The club is responsible for its facilities, staff, coaches, rules, pricing, waivers, taxes, customer support, refunds, safety, accessibility and compliance with laws that apply to its business and customers.

3. Accounts and authorized users

The club must provide accurate legal, contact, tax and payout information and keep it current. It must use unique accounts, restrict access by role, protect credentials and promptly remove people who no longer need access. The club is responsible for activity under its accounts except to the extent caused by CourtBeam’s breach.

CourtBeam may require identity, business, sanctions or fraud checks and may decline or suspend payment features while a connected account or transaction is under review.

4. Fees, trials and taxes

The selected plan, court count, billing interval, price, taxes, renewal date and cancellation terms are shown at checkout and recorded in the account. Unless the order says otherwise, plans renew automatically at the selected interval. The club authorizes recurring charges until it cancels through the provided billing controls. A trial converts only after the disclosed trial period and payment method requirements are satisfied.

CourtBeam’s current pricing is in USD: Free at $0 with two active court calendars, Club at $99/month or $1,188/year with eight, and Pro at $199/month or $2,388/year with twenty. Pro includes custom-domain access. A branded native app is a separately fulfilled Pro service with a $499 activation charge and $300/month when ordered ($499/month including the Pro subscription). CourtBeam charges no application fee on club payments; Stripe processing and applicable taxes remain separate. Prices exclude tax unless the checkout expressly says tax is included. CourtBeam may change prices for a future renewal after reasonable advance notice; the historic price and invoice remain unchanged.

The club is responsible for taxes on its sales to players. CourtBeam is responsible for taxes on CourtBeam’s own subscriptions and fees where required. Each party must provide tax information reasonably needed for invoicing, withholding, exemption or reverse-charge treatment.

5. Connect payments and club sales

Where enabled, the club uses a Stripe connected account and is the seller for its player bookings, events and memberships. The club bears its Stripe processing fees, refunds, chargebacks and customer-facing sale obligations. CourtBeam charges zero application/platform fee on these club payments. CourtBeam does not store full card numbers.

Stripe controls payment authorization, identity/business verification and some fraud decisions under its own terms. The club must maintain its connected account and required permissions. CourtBeam records a payment or booking as confirmed only after an authoritative payment result; a browser return alone is not confirmation.

The Cancellation and Refund Policy explains processing-fee deductions, club cancellations and mixed card/credit payments. Clubs must clearly disclose their transaction-specific terms before purchase and honor mandatory refund rights. Club credit remains the issuing club's obligation; CourtBeam does not make it transferable between clubs or promise cash redemption beyond applicable legal requirements.

6. Data, privacy and security

The parties must use personal data only for the purposes described in the Privacy Notice and Data Processing Addendum. The club controls its player data and gives CourtBeam documented instructions for processing it. CourtBeam may process service telemetry, support records, billing records and security logs.

The club must not place health information, government identifiers, payment card data, passwords or other unnecessary sensitive data in player notes or free-form fields. The club must respond to its players’ lawful requests and assist CourtBeam with security incidents and data rights requests.

7. Acceptable use

You must not: break the law; infringe rights; abuse players or staff; upload malware; probe or bypass access controls; scrape private data; resell access without permission; manipulate bookings or payments; send unlawful marketing; or use CourtBeam for emergency, medical, financial-advice or safety-critical decisions.

8. Intellectual property and feedback

CourtBeam and its licensors retain the service, software, designs, trademarks, documentation, mobile applications, App Source Code, reusable components and improvements. The club retains its content, Club Materials and player data and grants CourtBeam a limited license to host, process, display, adapt and back up them as needed to provide the service, including to build and publish an authorized Club App. The club grants CourtBeam permission to use non-confidential feedback without restriction. No club employee, owner, director or contractor receives ownership of CourtBeam software merely because they administer, pay for, or appear in a club-branded application.

8A. Your content and permission to display it

You retain ownership of the text, images, logos, announcements and other content you submit to CourtBeam. You confirm that you have the rights and permissions needed to submit that content and let CourtBeam use it as described here, including permission from other people where required.

You grant PicklePro Tech LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format and display that content, and to deliver it to the audiences you or your club select, only as needed to provide, secure and support CourtBeam. We may use our service providers for these purposes, subject to the Privacy Notice and any applicable Data Processing Addendum. This permission does not transfer ownership of your content or authorize us to use it in unrelated advertising.

This license ends when the content is removed from the service, except for copies retained for a limited period in backups, to meet legal obligations or to resolve a dispute. Retained copies remain subject to the Privacy Notice and are not newly published to players. Reports, booking records and other records may be retained where required or permitted as explained in the Privacy Notice.

Do not submit content that infringes another person's intellectual property, privacy or other rights. Contact support@courtbeam.com to report suspected infringement. We may restrict or remove content that violates these Terms.

9. Confidentiality

Each party must protect the other party's non-public information with reasonable care and use it only for the relationship. Access is limited to personnel and advisers who need it and have confidentiality duties. Exclusions apply to information lawfully public, already known without restriction, independently developed or lawfully received from another source. Required disclosure is limited to what law requires, with advance notice and reasonable protective assistance where permitted. Personal data remains subject to the DPA even if an ordinary confidentiality exclusion might apply.

10. Availability and changes

CourtBeam will use commercially reasonable efforts to operate the service but does not promise uninterrupted availability, error-free calculations, venue availability, payment approval or a particular business result. We may update the service for security, legal or product reasons and will avoid materially removing an active core capability without reasonable notice where practical.

11. Suspension and termination

CourtBeam may suspend access or payment features for security, fraud, legal, non-payment or material policy reasons. We will provide notice and a chance to resolve the issue when reasonably safe and lawful. The club may cancel through the billing controls. After termination, the club receives a 30-day export window unless a longer period is required by law or agreed in writing; new paid bookings may be disabled while read-only access remains available.

12. Warranties and liability

The service is provided “as is” to the maximum extent permitted by law. CourtBeam disclaims implied warranties of merchantability, fitness, title and non-infringement except where they cannot be disclaimed.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or lost profits, revenue, goodwill or data. CourtBeam’s aggregate liability for a claim arising from the service is limited to the fees paid by the club to CourtBeam for the 12 months before the event giving rise to the claim. This cap does not limit liability that cannot legally be limited, including fraud, willful misconduct, confidentiality violations or indemnities where prohibited by law.

13. Indemnity

The club will defend and indemnify CourtBeam and its personnel from third-party claims arising from the club’s facilities, sports services, staff, content, pricing, taxes, customer relationship, breach of these Terms or unlawful use. CourtBeam will defend the club against a third-party claim that the unmodified CourtBeam service infringes a US patent, copyright or trademark, subject to the liability limits above. This obligation excludes claims caused by unauthorized modifications, combinations not supplied or authorized by CourtBeam, club instructions or materials, or continued challenged use after CourtBeam offers a reasonably suitable non-infringing replacement.

The protected party must promptly notify the defending party, provide reasonable cooperation at the defending party's cost and allow it to control the defense. Delay relieves an obligation only to the extent materially prejudicial. No settlement may admit fault, impose non-monetary obligations or require payment by the protected party without its consent, not unreasonably withheld. Each party may participate with its own counsel at its own cost. Club indemnity does not cover loss to the extent caused by CourtBeam's breach or misconduct.

For a covered infringement claim, CourtBeam may obtain continued-use rights or provide a reasonably equivalent non-infringing service. If neither is commercially reasonable, it may terminate the affected service and refund prepaid fees for the unused affected term. These provisions do not limit mandatory remedies.

14. Disputes and general terms

These Terms are governed by Wyoming law without regard to conflict-of-law rules. Subject to mandatory consumer rights, the state and federal courts located in Laramie County, Wyoming have exclusive jurisdiction for disputes arising from these Terms. Notices may be sent to the account email and the current legal-notice address. Neither party may assign this agreement except in a merger, reorganization or sale of substantially all assets. If a provision is unenforceable, the remainder remains effective. These Terms, accepted orders and incorporated addenda are the agreement for the service. The DPA controls data-processing conflicts; the Mobile App Addendum controls mobile-distribution conflicts; an expressly negotiated order controls the commercial provisions it specifically replaces. Privacy and cookie notices describe processing and do not themselves supply consent.

The parties are independent contractors, not partners or agents. Failure to enforce a provision is not a waiver. Accrued payment obligations, ownership, confidentiality, applicable data-protection duties, dispute terms and liability provisions survive termination to the extent needed to give them effect.

15. License, third parties and changes to these Terms

During the applicable term, CourtBeam grants the club a limited, non-exclusive right to access the ordered service for its own club operations through authorized users. No source-code ownership transfers. Restrictions on copying, reverse engineering or access do not override mandatory legal rights or applicable open-source licenses. Marketing websites may be browsed to evaluate CourtBeam without purchasing a plan.

Third-party websites, payment services, app stores and integrations have separate terms. CourtBeam is responsible for its own obligations and does not guarantee a third party's availability or decisions. The club must not use CourtBeam in violation of applicable export controls or sanctions.

CourtBeam will give reasonable advance notice of material contractual changes by email or a prominent service notice, state when they take effect and obtain renewed acceptance when required. Changes do not retroactively change a completed transaction or remove accrued rights. Individually negotiated terms are changed only as their agreement permits. Keep copies of the terms and order accepted for your subscription.

Contact

PicklePro Tech LLC, operating as CourtBeam 1021 E Lincolnway STE 7756 Cheyenne, WY 82001 Legal contact: support@courtbeam.com